NEWS AND OTHER INFO

Replacement ACUC cards (1)

New ACUC online instant certification confirmation service “CARE” (click here)

Have you lost your ACUC C-card? Do you wish a new ACUC C-card?

If the answer is yes, it is very easy to obtain a new ACUC card. Just follow these steps:

If you took your ACUC course in Canada, the USA, Jamaica or Barbados:

Because every replacement card ordered requires a photo of the member, at the present time ACUC is unable to accept Replacement Card requests by telephone. However, you can download the “Replacement Card form” and send it to us.
When completing the form you will be asked for the following information:

Your name as it appeared on your original ACUC card
The address where you wish the new card sent to
Email address where we can contact you if we need to
Type of ACUC Program (i.e. Open Water, Advanced, Specialty, Master). If the replacement is for a specialty then we will need to know which specialty. If you are a Divemaster, Snorkel Instructor or any level of Scuba Instructor, please contact ACUC for alternative instructions.
Location of your ACUC Program
The year you were certified
The name of your ACUC Instructor
If you do not remember your Instructor name, the name and location of the Club or Dive Center where you were certified
Your ACUC Registration number, if you remember it.

The price of a replacement card is $CND 36.00 plus applicable taxes. Payment is by credit card. However we can send you for free an email confirmation, if you need it, including your name, ACUC number, date of certification and Instructor’s name. Payment in other currencies will be according to exchange rate at time of payment.
All new ACUC cards require a holder’s photo and the month and year of birth. You can send us a passport type photo by email, scanned as a JPG file at 150 dpi, and of approximate size of 2.5 cms by 2.5 cms (1 inch by 1 inch), or by post to the address shown in this page
If you have any questions regarding ACUC Replacement Cards you may find an answer in this Frequently Asked Questions PDF document. If that doesn’t help then please send an email to certifications@acuc.ca. An ACUC Customer Service Representative will be pleased to assist you.

Replacement ACUC cards (2)

New ACUC online instant certification confirmation service “CARE” (click here)

Have you lost your ACUC C-card? Do you wish a new ACUC C-card?

If the answer is yes, it is very easy to obtain a new ACUC card. Just follow these steps:

If you took your ACUC course in Canada, the USA, Jamaica or Barbados,CLICK HERE

If you took your ACUC course anywhere in the World, except in Canada, the USA or any English or French speaking country in the Caribbean area:

The fastest way is by filling and sending us this online PDF questionnaire. If not:
Email us at certifications@acuc.es with the name of the person requesting the replacement card. If their name has changed since they were certified we need to know their original name also.
Tell us the Return address - where you want the new card sent to.
Tell us an email address where we can contact you for more information if required.
Type of Certification requested - Open Water, Advanced, Specialty, Master. If the replacement is a Specialty we need to know which Specialty. (If the replacement is for Divemaster, Snorkel Instructor or Scuba Instructor -all levels- contact our office for a different replacement procedure).
Give us the name of certifying instructor - full name is handy but first or last name is ok
If you do not remember the name of the Instructor, please give us the name of the Dive Center, Club or Educational Institution where you did your course.
The European Office fee is 22 Euros for replacement cards, which includes postage by regular mail service. Issuing time is 5 working days. If you need it urgent (in less than 2 working days), the price is 27 Euros plus we will charge applicable courier costs also in Euros. If you wish, we will however send a confirmation letter by email which includes your ACUC registration number, date of certification and instructor for no additional charge, so sending a card by courier usually is not required.
ACUC Europe accepts Visa and MasterCard only. If you are not comfortable with sending credit card information by email, you can send this information by fax to +34 917668651. ACUC will not send out replacement cards without prior payment. No COD orders are accepted by ACUC Europe.
All new ACUC cards require the date of birth and a photograph of the cardholder, so please email us a passport type picture of yourself in JPG format, of approximate size of 2.5 cms x 2.5 cms (1 inch x 1 inch), scanned at 150 dpi, or alternatively, mail it to us and tell us your date of birth.

ACUC Crossover Programs

DIVER LEVELS (see below for Instructor levels)

Are you a diver from other organization?

Would you like to see where you fit within ACUC?

Select your option below

Important note: besides what is mentioned in the following general information documents, all candidates wishing to obtain an ACUC certification must comply with ACUC standards. Therefore we suggest that after seeing these documents you should see also the ACUC Course Standards for the ACUC certification you are interested in, for any possible further requirements

From CMAS, NAUI, PADI or SSI to ACUC

From BSAC, IDEA or PDA to ACUC

For certifications that do not appear in this list, please consult with ACUC. Also, for a list of ACUC recognised training agencies, please see this page

INSTRUCTOR LEVELS

Are you an Instructor from other organization?

Would you like to see where you fit within ACUC?

Select your option below

Important note: besides what is mentioned in the following general information documents, all candidates wishing to obtain an ACUC certification must comply with ACUC standards. Therefore we suggest that after seeing these documents you should see also the ACUC Course Standards for the ACUC certification you are interested in, for any possible further requirements. If you wish to see what an ACUC crossover program for Instructors consist of, please see this page.

From CMAS, NAUI, PADI, or SSI to ACUC

From BSAC, IDEA or PDA to ACUC

For certifications that do not appear in this list, please consult with ACUC. Also, for a list of ACUC recognised training agencies, please see this page